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Returns Policy

Paper and Office Solutions Limited has a no quibble returns policy. Simply contact our customer service department on 01342 836333 or email sales@paperofficesolutions.com within 7 days of receipt of any goods detailing the item(s) to be returned, the product code and our despatch note number and a free collection will be arranged. You will receive a 100% credit within 28 days of our receipt of the returned item(s). Retuned items must be unused and in the original unmarked packaging.

If an item delivered to you is faulty or broken, please contact our customer service department within 5 days of delivery and we will arrange for the item to be collected. A replacement will be sent to you the following day at no extra cost.

Health and safety regulations dictate that we are unable to accept returns of any food or beverage goods.

If an item is missing from your order please check your despatch note to see if it is to follow.

Your missing item will be delivered free of charge as soon as stock become available.

If this is not the case please contact our customer service team.

All shortages must be reported within 24 hours of receiving your order.